Privacy Policy

Last updated: March 1, 2026

Your privacy is important to us. This policy explains how we collect and use your data.

Introduction

Slopes & Seasons ("we", "us", "our", or "Company") operates the website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Email Signups

When you sign up for our email list, we collect:

  • Your email address
  • Your name (optional)
  • Your consent to receive email updates
  • IP address and timestamp of signup (for GDPR compliance)

Cookies & Analytics

We use Google Analytics 4 to understand how you use our site:

  • Analytics cookies track page views and user interactions (only with your consent)
  • Your IP address is anonymized
  • No personal data is stored in analytics unless you explicitly consent

Contact Forms

When you submit a contact form, we collect:

  • Your name
  • Your email address
  • Your message

How We Use Your Data

  • Email Marketing: To send you updates about new resort guides, visa deadlines, and job openings (only if you've consented)
  • Analytics: To understand which destination guides are popular and improve our content
  • Support: To respond to your inquiries and provide customer service
  • Compliance: To maintain records required by UK GDPR and other data protection laws

Your Privacy Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Ask us to correct inaccurate data
  • Erasure: Request deletion of your data (right to be forgotten)
  • Restrict Processing: Ask us to limit how we use your data
  • Data Portability: Request your data in a portable format
  • Withdraw Consent: Unsubscribe from email marketing anytime via the link in every email
  • Lodge a Complaint: Contact the UK Information Commissioner's Office (ICO) if you believe we've violated your rights

Email Unsubscribe

You can unsubscribe from our email list at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any email we send
  • Emailing us at [email protected] with your request

Data Retention

  • Email Signups: Kept until you unsubscribe or request deletion
  • Consent Records: Kept for 3 years for compliance purposes
  • Analytics Data: Automatically deleted after 14 months by Google
  • Contact Form Submissions: Kept for 1 year unless you request deletion

Data Security

We take data security seriously. Our website uses:

  • HTTPS encryption for all data transmission
  • Secure database storage with access controls
  • Regular security updates and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics 4: For website analytics (respects your consent preferences)
  • Stripe: For payment processing (if you purchase products)
  • Manus: For website hosting and authentication

These services have their own privacy policies. We encourage you to review them.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. For significant changes, we will provide at least 30 days' notice.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Cookie Preferences

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